EasyStore acquires NovoChat to automate customer communication at SMEs using ChatGPT

Malaysia-based EasyStore, a provider of unified commerce solutions in Southeast Asia, has acquired Singapore-based chat commerce platform NovoChat. The details of the transaction haven’t been disclosed. Through the acquisition, EasyStore merchants will be able to manage and automate customer communication with the help of ChatGPT across multiple chat channels, including WhatsApp, Messenger, LINE, and Telegram, […] The post EasyStore acquires NovoChat to automate customer communication at SMEs using ChatGPT appeared first on e27.