In today’s unpredictable market, is customer retention possible?

Research has shown that it costs 5 to 25 times more for businesses to acquire new customers than to retain existing ones. Consequently, in today’s turbulent business landscape, it is essential for businesses to strategise ways to nurture customer relationships and retain the right customers if they want to succeed. The Big Leap Roadshow, an […] The post In today’s unpredictable market, is customer retention possible? appeared first on e27.