Move over social commerce: The conversational commerce renaissance is here

The future of commerce is undoubtedly conversational. Regardless of size, brands have prioritised conversational experiences by incorporating them into their communication strategies. Now more than ever, brands look for ways to automate customer communication while keeping a human touch in every interaction. By creating conversational experiences, brands meet the expectations of the modern customer and […] The post Move over social commerce: The conversational commerce renaissance is here appeared first on e27.