How can design-thinking promote consumer trust in the digital world

The COVID-19 pandemic has resulted in a flurry of activities on online consumer-to-consumer (C2C) marketplaces. Initially locked down at home and later continuing to work from home, people spent a lot more time at home than ever. Some turned from selling items at home to decluttering. Others turned to buy secondhand items for their temporary […] The post How can design-thinking promote consumer trust in the digital world appeared first on e27.