Messaging tips for startups: a primer on improving one’s customer service

While a rich, modern messaging experience is a technical reality, it may feel out of reach for startups who are, say, establishing a customer support team for the first time. Messaging might feel ambitious now, but you can still plan for it down the road, and there are more than a few reasons why you […] The post Messaging tips for startups: a primer on improving one’s customer service appeared first on e27.