Asia has the highest share of frustrated consumers. Here’s how brands can enhance customer communication

COVID-19 has significantly changed the way customers communicate. Now accustomed to social distancing and movement restrictions, customers are communicating from the comfort of their homes, preferring online and social channels rather than visits to malls, restaurants or the doctor. This is driving a communications revolution across industries and modes of communications, changing how businesses; both […] The post Asia has the highest share of frustrated consumers. Here’s how brands can enhance customer communication appeared first on e27.