Times Tech Support Faced Waking Nightmares

There's no question that tech support people need heroic levels of patience. If you're working tech support you can pretty much rest assured that you're about to encounter some hopelessly lost soul at some point that really never should've bought a computer in the first place. Some of these moments of tech support gore are straight up heinous. Not to mention the cringeworthy levels of imminent danger that are evident in these gnarly tech fails. Check out some more tech support gore with this story about an employee being stalled for four hours over a "broken mouse."