Starhub, M1 fined $610,000 in total for service disruptions in April-May

Uploaded By:  Janine Ballesteros Submitted By:  Staff Reporter Case Study:  No Up to 250,000 Starhub subscribers and 18,000 M1 subscribers were affected. The Infocomm Media Development Authority (IMDA) has fined $210,000 and $400,000 on StarHub and M1, respectively, due to internet service disruptions in April and May, the agency said in an announcement. Up to 250,000 StarHub broadband subscribers were affected for close to five hours during its service difficulty incident on 15 April. The incident was due to a StarHub staff made a configuration error during a planned network migration exercise. read more