Why using omnichannel is key to acquiring and retaining customers

Omnichannel can identify the right customers, and deepen customer loyalty   “Earn, Reward, & Retain Loyal Customers” – the triumvirate of goals that every sales organisation aims for. It is, of course, easier said than done. Getting new customers is expensive, choosing what rewards to give is difficult, and retaining the ideal customer is hard […] The post Why using omnichannel is key to acquiring and retaining customers appeared first on e27.