How SMBs can use conversational commerce to boost year-end sales

With more people shopping online, it’s no surprise many brands are rethinking the online shopping experience to make the journey to purchase as seamless as possible. Over the past few months, my team has noticed that businesses are embracing solutions that allow for quick and effortless conversational commerce, where people and businesses connect through chat […] The post How SMBs can use conversational commerce to boost year-end sales appeared first on e27.