Guy Buys Suit of Armor, Ends Up Roleplaying as Manager

If only there could always be a threatening guy in a suit of armor for every single negative customer encounter. It's probably hard not to listen to anyone standing 6 foot 5 in a suit of armor. Sometimes the ol' manager switcheroo works out, like this entitled customer who came in after close and got kicked out by the "manager." It must feel pretty good to be someone's literal knight in shining armor.