Instagram head admits platform has a problem policing self-harm posts

Instagram hasn’t effectively protected users from self-harm and suicidal content, Adam Mosseri, the head of the company, admits in an op-ed today, and he says that the company is working to remedy that. Mosseri writes in The Telegraph that the death of 14-year-old Molly Russell in 2017 moved him and pushed the company to take a deeper look at its self-harm content screening. Russell died by suicide, and her family says she followed multiple self-harm and suicide Instagram accounts, which led her to kill herself. After hearing Russell’s story, and after UK health secretary Matt Hancock issued a warning to tech giants about their handling of these issues, Mosseri and his team began a “comprehensive review” of how the platform handles... Continue reading…